“Consumer” within the meaning of this cancellation policy is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
Notwithstanding the above, in the event of a contract for the delivery of goods in several partial shipments or pieces, the revocation period shall be 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece.
In order to exercise your right of withdrawal, you must inform us (Nursery Wilfried Janßen, Portsloger Straße 46, 26188 Edewecht, e-mail address: firstname.lastname@example.org, telephone number: 04405-9896908, fax: 04405-5169) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.
Sample cancellation form
(If you want to cancel the contract, please fill out and return this form).
Nursery Wilfried Janßen, Portsloger Straße 46, 26188 Edewecht, e-mail address: email@example.com, fax: 04405-5169
I/we (*) hereby revoke the contract concluded by me/us (*) concerning the
Purchase of the following goods (*)/provision of the following service (*)
Ordered on (*) ____________ / received on (*) _________________
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in case of notification on paper)
(*) Delete as applicable
Instructions for the return of goods
- The following modalities mentioned in this section, are not a prerequisite for the effective exercise of the right of withdrawal.
- Please avoid damage or contamination of the goods.
- If possible, please return the goods to us in the original packaging and outer packaging with all accessories and packaging components. If the original packaging or the outer packaging is no longer in your possession, other suitable packaging should be used to ensure adequate protection against damage in transit and to avoid any claims for damages due to inadequate packaging.